Comments on: Support Details Makes Life with Tech Support Easier http://tinyhacker.com/hacks/support-details-makes-life-with-tech-support-easier/ Tiny Tips for the Common Geek Sat, 04 Sep 2010 21:36:15 -0400 http://wordpress.org/?v=2.9.2 hourly 1 By: Taylor http://tinyhacker.com/hacks/support-details-makes-life-with-tech-support-easier/comment-page-1/#comment-1640 Taylor Thu, 04 Mar 2010 21:06:47 +0000 http://tinyhacker.com/?p=2838#comment-1640 @rroberto18 — We've recognized this as a weakness and are working on an easier implementation of this feature. In the meantime, simply replace the name and email addresses in the following URL to your liking: http://supportdetails.com/?sender_name=Jessica&sender=email@sender.com&recipient=email@recipient.com This URL will pre-fill the text boxes with the relevant data which can then be submitted. Hope that helps! Again, we know it could be easier and would welcome any suggestions. Thanks! @rroberto18 — We’ve recognized this as a weakness and are working on an easier implementation of this feature. In the meantime, simply replace the name and email addresses in the following URL to your liking:

http://supportdetails.com/?sender_name=Jessica&sender=email@sender.com&recipient=email@recipient.com

This URL will pre-fill the text boxes with the relevant data which can then be submitted. Hope that helps! Again, we know it could be easier and would welcome any suggestions. Thanks!

]]> By: Ron G http://tinyhacker.com/hacks/support-details-makes-life-with-tech-support-easier/comment-page-1/#comment-1639 Ron G Thu, 04 Mar 2010 17:58:26 +0000 http://tinyhacker.com/?p=2838#comment-1639 Nice! And it even saw I had Ubuntu 9.10! A++ Nice! And it even saw I had Ubuntu 9.10! A++

]]> By: rroberto18 http://tinyhacker.com/hacks/support-details-makes-life-with-tech-support-easier/comment-page-1/#comment-1638 rroberto18 Thu, 04 Mar 2010 17:58:04 +0000 http://tinyhacker.com/?p=2838#comment-1638 Looking at their scant documentation, it says you can send a "properly formatted URL" to any recipient containing the results. Anyone know what they mean by that other than filling in the information to send the info via email? I couldn't even get that to work when I tried sending the data to myself, What am I missing here? Looking at their scant documentation, it says you can send a “properly formatted URL” to any recipient containing the results. Anyone know what they mean by that other than filling in the information to send the info via email? I couldn’t even get that to work when I tried sending the data to myself,

What am I missing here?

]]>